Frequently Asked Questions
If you don’t see the answer to your question(s) below, please feel free to contact us. We are happy to answer any questions you may have.
General FAQs
A:
Our name originates from the Latin verb, “to swim.”
A:
Natare offers virtually all products for complete aquatic recreation including swimming pools, wet playgrounds,
competition lap pools, spas, water features and wave pools. Specifically our products consist of the following:
- Pre-engineered Uniwall Swimming Pool Construction Systems
- Permanently Watertight Modular Stainless Steel Construction
- Elevated Pools
- PVC Grating Systems
- NataDekTM and SoftDekTM Floor and Deck Surfacing
- Natatec Perimeter Recirculation Systems
- Elevated Uniwall Pool
- Movable Bulkheads
- Natatec PVC Membrane Systems
- Hydrotherapy Pools, Whirlpools and Spas
- Custom Fountains and Water Features
- Multi-Purpose Program Equipment
- Deck Equipment
- Accessibility Equipment
- Cleaning and Maintenance Equipment
- Vacuum, Hi-Rate and MicroCell Hi-Rate Sand Filters
- Mechanical and Electrical Equipment
- Water Quality and Chemical Treatment Equipment
- Operational, Program and Facility Equipment
A:
Natare offers technical assistance and consulting services to assist in the design, construction and maintenance of your facility. Engineering, technical and design assistance in the selection, specification and use of our products and systems is also readily available from our experienced staff. Natare also offers consulting services including on-site evaluations and problem-solving techniques for individual projects.
A:
Natare manufactures most products at the facility in Indianapolis, Indiana. Products are either partially or fully constructed and then shipped to the job site. Some products, like our Natatec Membrane Systems and NataDek Floor and Deck Surfacing can be installed on site by our field staff. Natare also works with a host of dealers and distributors throughout the world who deliver and construct Natare equipment and systems. We also sell products directly to general, specialty and mechanical contractors, municipalities and builders in states where we do not have an authorized builder/distributor.
A: Natare works with a network of builders throughout the world who install our products after they are shipped from our facility in Indianapolis, Indiana. In some cases, we install the product directly for the customer. In addition to working through our builder/distributor base, we also sell our products directly to general, specialty, and mechanical contractors, municipalities, and builders in states where we do not have an authorized builder/distributor.
A: We have direct partners all over the world, along with many dealers and distributors.
A: Yes. View Natare’s Privacy Policy and Terms of Use.
A: You may contact us directly at our Indianapolis, Indiana facility or by e-mail. Click here for contact information.
Pool FAQs
A: There are many advantages to choosing a stainless steel over concrete or gunite. First, a Natare stainless steel pool offers a completely welded stainless steel pool shell. This means it won’t leak. When building a pool on the roof, amenity deck or high-rise floor, it is invaluable to know your pool will not leak below into the livable units/areas. Stainless steel pools are also incredibly lightweight compared to traditional materials. In fact, they can weigh up to 9/10s less the weight than concrete or gunite. Finally, a stainless steel pool can be delivered in multiple ways to the project site included a fully-built, sectionalized, or even stick-built.
A: Typically, a Natare stainless steel elevated pool is built upon structural beams 4’ o.c. or a concrete slab. We can build a pool in a concrete vault, but it is not required.
Equipment & Systems FAQs
A: Both. Any of our systems and equipment can be used for renovation or new construction. Many of our systems including the Natatec Membrane Systems provide a cost effective, low maintenance solution and help prolong the life of the aquatic facility. In addition, our pool bulkheads are great for accommodating multiple programming activities.
A: Yes. Natare builds equipment, systems, and services for commercial swimming pools, aquatic facilities, and water features. However, we also work with individuals on high-end residential projects.
A: Yes. In fact, we install our Natatec PVC Membrane (lining) Systems in multiple residential projects every year. While the 60 mil PVC membrane system is made specifically for commercial pools, we do have some residential clients who prefer this method over traditional vinyl liners.
A: No. Because our lining system is manufactured for commercial pool environment where there are strict codes, it is only available in three solid colors.
A: We offer a 10-year warranty on the integrity of our PVC membrane system. However, when properly maintained, we have see many cases where our system lasted 15+ years.
A: Natare manufacturers our traditional underwater windows with a stainless steel frame and tempered glass. They can be installed up to a certain size and depth. Acrylic panels can be customized to virtually any size, shape and can be installed in many different applications.
A: Natare manufacturers our traditional underwater windows with a stainless steel frame and tempered glass. They can be installed up to a certain size and depth. Acrylic panels can be customized to virtually any size, shape and can be installed in many different applications.
A: No. The pool must be full of water to move a Natare bulkhead.
A: Yes, we can build a bulkhead for a pool not intended to be moved. It can help with dividing a large pool, or simply a walking surface to create more pool deck in a certain area.
A: It can be customized to fit many different applications.
Downloads
A: Specifications for our products are available through this site. PDF formatted, or read-only, files are available upon visiting the Resource Center section. CSI formatted files are available if you register with our site.
A: Typical designs, details, drawings, and illustrations for our products are available online. PDF formatted, or read-only, files are available upon visiting the Resource Center section. Word processing, spreadsheets, and AutoCAD formatted files are available if you register with our site.
A: Yes. If you register with our site, you may download typical drawings and specifications in AutoCAD format. Log in if you are already a member.
A: No. You can download PDF formatted files of our brochures, specifications, typical drawings, reference lists, and articles for specific equipment. An assortment of engineering information about pools, spas, and water features is also available. If you want further details or editable files you will need to register.
A: Typical designs or illustrations, articles, reference lists, and specifications are all available in PDF format without signing in or becoming a member. For editable text, AutoCAD, spreadsheets, and Word processing files, you must register to become a member of our site. PDF formatted files are available by visiting the Resource Center section.
- Engineering Documents and Technical Resources
- AutoCAD Files and Architectural Details
- CSI Formatted Specifications
- Updates for Above Resources and New Product Information
